88ffb Privacy Policy & Data Protection
At 88ffb, protecting your personal information is a core responsibility — not an afterthought. This Privacy Policy explains exactly what data we collect, why we collect it, how we use and store it, and the rights you hold as a player on our platform.
Our Privacy Commitments
Six principles that guide how 88ffb handles every piece of data you entrust to us.
Minimal Collection
We collect only the personal data that is genuinely necessary to operate your account, process payments, and meet our legal obligations. We do not collect data speculatively.
No Data Selling
Your personal information is never sold, rented, or traded to third-party marketers. Data shared with partners is limited strictly to what is required for service delivery.
Enterprise-Grade Security
All data in transit is protected by 256-bit SSL/TLS encryption. Stored data is held on secured servers with access controls, audit logs, and regular security reviews.
Your Rights, Respected
You have the right to access, correct, or request deletion of your personal data at any time. Submit a request to our support team and we will respond within 30 days.
Defined Retention Periods
We keep your data only for as long as necessary. Account data is retained for the duration of your active relationship with 88ffb plus any legally mandated period thereafter.
Breach Notification
In the unlikely event of a data breach affecting your information, 88ffb will notify you promptly and take immediate steps to contain the incident and prevent recurrence.
Contents
- 1 Introduction
- 2 Data We Collect
- 3 How We Collect Data
- 4 Legal Basis for Processing
- 5 How We Use Your Data
- 6 Data Sharing
- 7 Cookies & Tracking
- 8 Data Security
- 9 Data Retention
- 10 Your Rights
- 11 Children's Privacy
- 12 Third-Party Links
- 13 International Transfers
- 14 Marketing
- 15 Policy Changes
- 16 Contact Us
1 Introduction
88ffb ("we", "us", "our") is committed to safeguarding the privacy of all players and visitors who access our online casino and sports betting platform at 88ffb.io (the "Platform"). This Privacy Policy sets out in clear, plain language how we collect, use, store, share, and protect personal information in connection with your use of our services.
This policy applies to all users of the 88ffb Platform, including registered account holders, visitors browsing the Platform without an account, and individuals who contact our customer support team. It covers all personal data processed in connection with our sports betting, live casino, slot games, crash games, payment services, and customer support functions.
88ffb primarily serves players located in Bangladesh. We are mindful of the trust our Bangladeshi players place in us when they share their personal information, and we take every reasonable measure to honour that trust. Our platform is designed for adults aged 21 and above, and we apply particularly stringent protections around any data relating to age verification.
This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which are incorporated by reference and form part of the overall agreement between you and 88ffb.
2 Personal Data We Collect
2.1 Account Registration Data
When you create an account on 88ffb, we collect the personal data you provide directly, which includes:
- Full legal name;
- Date of birth (to verify you are 21 years of age or older);
- Email address;
- Mobile phone number;
- Residential address (district, city — e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi);
- Username and encrypted password.
2.2 Identity Verification (KYC) Data
To comply with our Know Your Customer obligations and to prevent fraud and money laundering, we may collect:
- Copies of government-issued photo ID (National Identity Card, passport, BRTA driver's licence);
- Proof of address documents (utility bills, bank statements dated within 90 days);
- Selfie photographs taken for identity matching purposes.
2.3 Financial & Payment Data
When you make deposits or request withdrawals, we collect transactional data including:
- bKash, Nagad, Rocket, or Upay mobile wallet account numbers (last 4 digits stored for reference);
- Visa or Mastercard card details (we store only truncated card numbers — full card numbers are handled exclusively by PCI-DSS compliant payment processors and are never stored on 88ffb servers);
- Transaction amounts, timestamps, and reference numbers;
- Deposit and withdrawal history.
2.4 Gameplay & Betting Data
In the course of providing our gaming services, we automatically record:
- Bets placed, game sessions, wagering amounts, and outcomes;
- Game preferences and session durations;
- Responsible gaming tool usage (deposit limits set, cool-off periods activated).
2.5 Technical & Device Data
Our Platform automatically collects certain technical data when you visit or use our services:
- IP address and approximate geolocation;
- Browser type and version;
- Device type, operating system, and screen resolution;
- Session timestamps, page views, and clickstream data;
- Referral source (how you arrived at our Platform).
2.6 Communications Data
When you contact our support team via live chat, email, or WhatsApp, we retain records of those communications, including the content of messages, timestamps, and the resolution outcome. This data is used for quality assurance, training, and dispute resolution purposes.
| Data Category | Examples | Source |
|---|---|---|
| Registration Data | Name, email, DOB, phone | Provided by you |
| KYC / Identity | NID copy, passport, selfie | Provided by you |
| Payment Data | bKash number, card (truncated) | Provided by you / payment processors |
| Gameplay Data | Bet history, game sessions | Generated automatically |
| Technical Data | IP address, device type | Generated automatically |
| Communications | Chat logs, emails | Provided by you |
3 How We Collect Your Data
88ffb collects personal data through the following methods:
- Direct submission: Data you actively enter into registration forms, KYC verification forms, payment screens, support chat windows, or any other interactive element on the Platform;
- Automated collection: Technical and gameplay data collected automatically as you navigate and use the Platform, via server logs, session tracking tools, and cookies (see Section 7);
- Third-party sources: Data received from our payment processing partners (bKash, Nagad, Rocket, Upay, Visa/Mastercard acquiring banks), fraud-prevention services, and identity verification providers — strictly limited to what is necessary to verify your identity or process a transaction;
- Customer support interactions: Information you provide when contacting us via live chat, email at , or WhatsApp.
4 Legal Basis for Processing
88ffb processes your personal data on one or more of the following legal grounds:
- Contractual necessity: Processing required to fulfil the contract between you and 88ffb — including account management, payment processing, and delivering gaming services;
- Legal obligation: Processing required to comply with applicable law, including anti-money laundering (AML) regulations, age verification requirements, and fraud prevention obligations;
- Legitimate interests: Processing necessary for the legitimate interests of 88ffb, including platform security, fraud detection, responsible gaming monitoring, and improving our services — where such interests are not overridden by your privacy rights;
- Consent: Where you have given explicit, freely-given, and informed consent — principally in relation to marketing communications and the use of non-essential cookies. You may withdraw this consent at any time.
5 How We Use Your Personal Data
88ffb uses the personal data we collect for the following purposes:
5.1 Account Management
To create, verify, maintain, and administer your 88ffb account; to authenticate your identity when you log in; to manage account security settings; and to communicate important account-related information such as password resets, security alerts, and policy updates.
5.2 Payment Processing
To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; to verify the ownership of payment accounts; to detect and prevent payment fraud; and to maintain accurate financial records in compliance with our legal obligations.
5.3 Identity Verification & Regulatory Compliance
To verify that you meet the minimum age requirement of 21 years; to fulfil our Know Your Customer (KYC) obligations; to conduct AML checks as required; and to respond to lawful requests from regulatory authorities or law enforcement agencies.
5.4 Platform Security & Fraud Prevention
To detect and prevent unauthorised account access, multi-accounting, bonus abuse, collusion, match-fixing, and other prohibited conduct outlined in our Terms & Conditions; to monitor for unusual betting patterns indicative of fraud; and to protect the integrity of our platform for all players.
5.5 Responsible Gaming
To monitor gameplay patterns that may indicate problem gambling behaviour; to enforce player-set deposit limits, cool-off periods, and self-exclusion requests; and to comply with responsible gaming obligations by providing appropriate interventions where necessary.
5.6 Customer Support
To respond to your support enquiries, complaints, and dispute resolution requests; to maintain records of communications for quality assurance purposes; and to train our customer support team to improve service standards.
5.7 Service Improvement & Analytics
To analyse how players use our Platform in order to identify and fix technical issues, optimise the user experience, and develop new features and game offerings. Analytics data is aggregated and anonymised wherever possible.
5.8 Marketing Communications
Where you have opted in to receive promotional communications, we may use your email address or phone number to send information about promotions, bonuses, new games, and seasonal offers (e.g., Eid, BPL season, Pohela Boishakh). You may opt out at any time — see Section 14.
6 Sharing Your Personal Data
88ffb does not sell your personal data. We share personal data only in the following limited circumstances, and only to the minimum extent necessary:
6.1 Payment Service Providers
We share relevant financial data with our payment processing partners — including bKash, Nagad, Rocket, Upay, and our acquiring banks for Visa and Mastercard — solely for the purpose of processing your transactions. These providers are contractually bound to process your data securely and only for the purpose specified.
6.2 Identity Verification Partners
To fulfil our KYC obligations, we may share identity documents and personal details with accredited identity verification service providers. These providers act as data processors on our behalf and are bound by strict data processing agreements.
6.3 Game Technology Providers
Game studios and technology providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive session and gameplay data necessary to deliver their games on our Platform. These providers do not receive your identity or financial information beyond what is strictly required for game delivery and fair-play auditing.
6.4 Fraud Prevention & Security Services
We may share IP addresses, device fingerprints, and transaction patterns with third-party fraud detection services to identify and prevent fraudulent activity on the Platform. This is done in pursuit of our legitimate interests in protecting the platform and our players.
6.5 Legal & Regulatory Disclosure
We may disclose personal data to law enforcement agencies, courts, or regulatory bodies where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 88ffb, our players, or third parties. We will notify you of any such disclosure where we are legally permitted to do so.
7 Cookies & Tracking Technologies
7.1 What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences and behaviour across sessions. 88ffb uses cookies and similar tracking technologies (such as local storage and session tokens) to operate and improve our Platform.
7.2 Types of Cookies We Use
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Maintain your login session, prevent CSRF attacks, load the platform correctly | No — required for the platform to function |
| Functional | Remember your language preference, game display settings | Yes — disabling may reduce personalisation |
| Analytics | Understand how pages are used, identify technical errors | Yes — data is anonymised where possible |
| Marketing | Deliver relevant promotions based on your activity (only if you have consented) | Yes — opt out at any time via account settings |
7.3 Managing Cookies
You can control and delete cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in and using key platform functions. To opt out of marketing cookies, adjust your preferences in your 88ffb account settings or contact .
8 Data Security
88ffb employs a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure:
- 256-bit SSL/TLS encryption on all data transmitted between your device and our servers;
- AES-256 encryption for sensitive data fields stored in our databases;
- Bcrypt hashing of all account passwords — raw passwords are never stored;
- Role-based access controls limiting internal data access to staff who require it to perform their job functions;
- Regular penetration testing and independent security audits of our infrastructure;
- Intrusion detection systems monitoring for anomalous access patterns;
- PCI-DSS compliant payment processing — full card numbers are handled exclusively by certified payment processors, not stored on 88ffb servers.
Despite these measures, no internet-based service can guarantee absolute security. You are responsible for maintaining the confidentiality of your own login credentials. If you believe your account has been compromised, contact us immediately at .
9 Data Retention
88ffb retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following guidelines:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal/AML obligation |
| KYC documents | Duration of account + 5 years post-closure | Regulatory compliance |
| Transaction records | 7 years from transaction date | Financial record-keeping law |
| Gameplay / betting history | 5 years from record date | Dispute resolution, responsible gaming |
| Support communications | 3 years from last interaction | Quality assurance, dispute resolution |
| Marketing consent records | Until withdrawn + 2 years | Proof of consent compliance |
| Technical / log data | 13 months on a rolling basis | Security monitoring |
When retention periods expire, data is securely deleted or anonymised so that it can no longer be linked to an individual. You may request early deletion of certain data categories — see Section 10 for details of your rights.
10 Your Privacy Rights
As a player on the 88ffb Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at with the subject line "Privacy Rights Request":
- Right of Access: You may request a copy of the personal data 88ffb holds about you. We will respond within 30 days;
- Right to Rectification: If any of your personal data is inaccurate or incomplete, you may request that we correct it. For straightforward corrections (e.g., phone number), you can update your details directly in your account settings;
- Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. Note that we may be required to retain certain data for legal and regulatory reasons, as outlined in Section 9;
- Right to Restrict Processing: You may ask us to restrict the processing of your data in certain circumstances — for example, while a dispute about its accuracy is being resolved;
- Right to Data Portability: You may request a copy of the data you provided to us in a structured, commonly used, machine-readable format;
- Right to Object: You may object to processing based on legitimate interests, including direct marketing. Where you object to marketing, we will stop processing your data for that purpose immediately;
- Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
11 Children's Privacy
The 88ffb Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. If you are under 21, you must not register an account or use any of our services.
If 88ffb discovers or is notified that a person under the age of 21 has registered an account or provided personal data, we will immediately suspend that account, delete the associated personal data, and return any deposited funds in accordance with our underage gambling policy.
12 Third-Party Links
The 88ffb Platform may contain references to third-party services (for example, game studios or payment providers). While we take care to work with reputable partners, 88ffb is not responsible for the privacy practices, content, or security of any third-party websites or services. This Privacy Policy applies solely to data processed by 88ffb in connection with the 88ffb Platform. We encourage you to review the privacy policies of any third-party service you use in conjunction with your 88ffb account.
13 International Data Transfers
88ffb primarily processes data within secure infrastructure serving the Bangladesh market. In some cases, data may be processed by our service providers in other jurisdictions — for example, cloud infrastructure providers or international payment processors. Where such transfers occur, 88ffb ensures that appropriate safeguards are in place, including contractual data processing agreements that require the recipient to maintain data protection standards at least equivalent to those described in this policy.
Your personal data will not be transferred to a jurisdiction that does not provide adequate protections without your explicit consent or without appropriate contractual safeguards being in place.
14 Marketing Communications
88ffb may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, seasonal promotions (including Eid, Pohela Boishakh, BPL season, and T20 World Cup), and other 88ffb offers — but only where you have actively opted in to receive such communications during registration or in your account settings.
You may opt out of marketing communications at any time by:
- Updating your communication preferences in your 88ffb account settings;
- Clicking the "unsubscribe" link included in any marketing email;
- Contacting our support team at with the subject line "Unsubscribe".
Please note that opting out of marketing communications does not affect transactional messages — we will continue to send you important account-related notifications (such as deposit confirmations, security alerts, and policy updates) regardless of your marketing preferences, as these are essential to the operation of your account.
15 Changes to This Privacy Policy
88ffb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this policy, we will notify you by:
- Posting a prominent notice on the 88ffb Platform when you next log in;
- Sending an email notification to the address registered on your account (where the changes are significant);
- Updating the "Last Updated" date at the top of this page.
Your continued use of the 88ffb Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you must stop using the Platform and may request account closure by contacting our support team. We encourage you to review this page periodically to stay informed of how we protect your data.
16 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 88ffb holds about you, please contact our Data Protection team using the details below. We are committed to addressing all enquiries promptly and transparently.
- Email: (subject line: "Privacy Enquiry")
- WhatsApp: +880 1700 000000
- Live Chat: Available 24/7 via the 88ffb Platform (Bangladesh Standard Time, UTC+6)
- Response Time: We aim to acknowledge all privacy enquiries within 5 business days and resolve them within 30 calendar days.
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